Terms of Service

TrainKothai is free online train tracking for Bangladesh. Open trainkothai.com or the free app and you can track any train’s live location in real time, see how late it is running today, and look up full route schedules — no sign-up needed, no charge, and no SMS fee. It is provided for general information and journey planning only.

The trains are Bangladesh Railway services, and TrainKothai is the independent tracker that shows you where they actually are. We are not affiliated with, endorsed by, or operated by Bangladesh Railway or any government body. We do not sell tickets, reserve seats, or handle any part of your booking. See our Disclaimer for the limits on data accuracy.

TrainKothai is 100% free train tracking — no subscription, and nothing deducted from your mobile balance. We fund it through advertising. We may introduce optional paid features in future; if we do, they will be clearly marked as such and these terms will be updated first.

You can use the app without an account. If you choose to sign in with Google or Apple to sync saved journeys and receive trip notifications, you are responsible for keeping that Google or Apple account secure. You can sign out at any time, and you can permanently delete your TrainKothai account whenever you like — see Deleting your account. We may suspend or remove accounts used in breach of these terms.

Train positions are crowdsourced from passengers running the app. They can be delayed, incomplete, or wrong.

• The service is provided "as is" and "as available", without warranties of any kind, express or implied.
• We do not warrant that information is accurate, complete, current, or uninterrupted.
• Always confirm critical details — departure time, platform, cancellation — with Bangladesh Railway before you travel.
• We may change, suspend, or discontinue any part of the service at any time without notice.

You agree not to:

• Scrape, crawl, or bulk-download the service beyond what our robots.txt permits, or in a way that degrades it for others
• Submit false location data, or otherwise deliberately corrupt the crowdsourced position data
• Attempt to gain unauthorised access to our systems, or probe, scan, or test their security
• Resell, redistribute, or commercially exploit our data without written permission
• Use the service for any unlawful purpose, or in breach of the laws of Bangladesh
• Interfere with or click ads fraudulently, including automated or incentivised clicking

We may restrict or block access that breaches these terms, without notice.

When you contribute anonymised GPS positions through the app, you grant us a non-exclusive, royalty-free, worldwide licence to use that data to operate and improve the service — including showing aggregated positions to other users. You keep no ownership claim over the aggregated result, and we never publish anything that identifies you. Contribution is opt-in and can be revoked at any time in your device settings.

Each train journey in the app has a chat where signed-in riders can share updates. Before your first message you are shown the chat rules, and by posting you agree to them and to these terms. Messages are public to everyone who opens that train’s chat.

We have zero tolerance for objectionable content. You agree not to post:

• Abuse, harassment, threats, bullying, or hateful content about any person or group
• Sexual content, or anything that endangers children
• Spam, advertising, links, or requests to contact people outside the app
• Offers to buy or sell tickets or seats
• Other people’s phone numbers, addresses or other personal information
• Information you know to be false about a train, or where the TT or ticket checkers are
• Anything unlawful under the laws of Bangladesh

Messages are checked automatically and can be removed when they break these rules or when other riders report them. Accounts that repeatedly break the rules can be stopped from posting, temporarily or permanently, without notice. You can report any message (press and hold it) and hide messages from any person.

You are responsible for what you post. Do not share your own phone number or other personal details in chat. To report a problem, use the in-app Report button or contact us (see Contact below).

The TrainKothai name, logo, design, code, and original written content are ours and are protected by copyright and trade mark law. You may link to our pages freely and quote short extracts with attribution. You may not copy the site wholesale, reproduce our content at scale, or present our data as your own.

Underlying railway timetable information is public data published by Bangladesh Railway and is not claimed by us.

This site displays third-party advertising and may link to external sites. We do not control, endorse, or take responsibility for third-party content, products, or privacy practices. Any dealing you have with an advertiser is between you and them. How advertising cookies work is set out in our Privacy Policy.

To the fullest extent permitted by law, TrainKothai and its operators are not liable for any indirect, incidental, or consequential loss arising from your use of the service — including missed trains, missed connections, wasted travel costs, lost income, or lost opportunities resulting from inaccurate or unavailable information.

Nothing in these terms excludes liability that cannot lawfully be excluded, such as for death or personal injury caused by negligence, or for fraud.

We may update these terms as the service develops. The effective date at the top will change, and material changes will be announced on the site. Continuing to use TrainKothai after an update means you accept the revised terms.

These terms are governed by the laws of the People’s Republic of Bangladesh, and the courts of Bangladesh have exclusive jurisdiction over any dispute arising from them.

Questions about these terms? Email hello@trainkothai.com or use our contact page.